FREQUENTLY ASKED QUESTIONS

What is included in the rent?

Corporate Apartments International rental rates include:

  • A fully furnished apartment including home-wares, linen and consumables. E.g. start-up cleaning pack
  • All utility costs and telephone connection and line rental with free local calls
  • A 24/7 Customer Care telephone number to ensure rapid response to service requests that may arise during the stay.
  • Personal meet and greet at your apartment in Beijing
  • Welcome hamper

What is included in our corporate apartments?

  • Your apartment includes everything necessary for a comfortable stay including high quality furnishings and appliances, flat screen TV, DVD player, linen, towels, fully equipped laundry and a fully equipped kitchen with a dishwasher, microwave, fridge, oven and stove.

What is the minimum length of stay in your Beijing apartments?

  • Corporate Housing Executive apartments have a minimum stay of 28 days.

How many people does each corporate apartment sleep?

  • Maximum 2 persons per bedroom.
  • Same apartment rate regardless of number of occupants. 
     

Is car parking available?

  • Secure undercover onsite car parking is available at selected apartments in Beijing.   

Are additional items of furniture available for rent?

  • Yes, we can provide additional furniture such as a portacot & fold-away beds, home office etc.  Please advise our client services team when booking your apartment.

Can I have my apartment cleaned on a regular basis?

  • Yes, we can provide you with housecleaning service upon request. We can arrange this on a weekly/fortnightly frequency or an ad-hoc service also.

Do your executive apartments have cable television?

  • Yes, Cable Television is available in most apartments.  Please contact us for more information on pricing and plans.

Do your apartments have broadband internet?

  • Yes, Corporate Apartments Beijing provides Wireless Broadband in all Apartments at no extra cost.

Check In/Out Information
How do I check into my Beijing apartment?

  • A Corporate Housing consultant will meet you on site to show you through your apartment hand over keys and answer any questions you may have. 
  • We are able to meet guests at their apartment 24 hours a day.
    Please note we also provide a chauffeur service from the airport to your apartment for a fee.  You will be met by a Corporate Apartments International (CAI) consultant upon arrival at your apartment.

What is the check in/out time?

  • Check-in can occur 24 hours a day, 7 days a week at 4pm .  Check-out is 10am
     

Reservation/Booking Procedures
How do I make a reservation?

To book any of our fully furnished apartments in Beijing:

Is a deposit required?

  • Yes, a two week security deposit is payable, refunded on departure 

When do you require payment?

  • Payment of security deposit and the first 28 nights rent is required in advanced.

What forms of payment do you accept?

  • All prices are quoted in Chinese Yuan.  Major credit cards are accepted including; MasterCard, Visa, American Express and Diners Card.  Note that there may be an additional charge for some cards. EFT available.

Are there any other charges?

  • There is an ‘Exit Clean’ charge
    and a cap on the usage of utilities and telephone calls to allow for fair usage.    

How is Corporate Apartments International better?

  • CAI has been operating for 10 years with the experience you can trust to provide a great stay! Our apartments are typically 40% cheaper than serviced apartments and hotels.  Our apartments are also typically much larger than hotels and serviced apartments 

Are pets welcome?

  • Pets are not allowed in any of our apartments.

Why select the Corporate Apartments International?

  • We are the original Corporate Housing provider in Australia and now Beijing with the all the experience you can trust to ensure you have a hassle free stay. 
  • Wide availability across Beijing and Shanghai
  • Large comfortable accommodation
  • are typically 40% cheaper than hotels or serviced apartments  
  • Home away from home
  • Free parking
  • Equipped with washers and dryers which saves on the use of expensive laundry services;
    include full use of on-site gym and pool facilities
  • Have wireless high-speed broadband internet available on request
  • Cable TV available
  • Thanks to our 10 year industry experience, you will have the assurance of knowing that that your employees and clients will experience our consistently high standards for quality, maintenance and customer service whenever they stay with Corporate Housing.

What is the Corporate Housing industry?

We provide fully furnished and equipped accommodation in Australia and China in normal residential buildings for business travelers for the first time. With prices typically 40% below serviced apartments our growth was rapid.

As the creators of the corporate housing industry in Australia, we now have our imitators, but our 10 years building the corporate housing industry provides you with the experience you can trust to receive an outstanding service for valued employees and contractors on assignments and projects. You need your people productively employed not distracted by unsatisfactory accommodation solutions.

Of course it’s not just about cost saving on your accommodation budget, welcome though that is. We have put Australia’s most luxurious residential buildings within reach of the average business traveler. Who would want to stay in a cramped hotel room or tiny serviced apartment for more than four weeks? Why not have a home away from home. An assignment should be a pleasure, not an ordeal.

We take all the time and worry out of finding and setting up extended stay accommodation for your employee or project team. Our highly trained Customer Service team will carefully listen to your brief and provide the perfect solution in terms of both location and grade.

The service does not stop with your booking. There is limousine service from the airport if required, a helpful “meet and greet” and orientation (regardless of the hour OR at any time of the day or night). Together with 24 hours, 7 days a week, 365 days a year availability, our Customer Service staff are fully aware of their responsibilities to make the guest’s stay as comfortable and problem free as possible.

 

 
 
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